Is SugarSync Down? Check current status

Check if SugarSync is down, official outages, user-reported issues, and outages map.

Current SugarSync status

SugarSync is working normally

Updated from SugarSync official status page a few minutes ago

SugarSync not working for you?

SugarSync service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
SugarSync Outage Map

View SugarSync Reports Map

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SugarSync recent outages and downtime history

IsDown has tracked 18 incidents since started monitoring SugarSync status in April 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SugarSync outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 06, 2022
11:15 AM EDT
Minor
Some accounts inaccessible
Our engineers are investigating an issue that may be preventing access to a subset of SugarSync a...
19 days
Sep 19, 2022
06:14 PM EDT
Minor
Interruption in Service
Our network engineers have discovered a network issue that may be causing interruption of service...
about 17 hours
Sep 14, 2022
12:13 PM EDT
Minor
SugarSync systems may be temporarily inaccessible.
Our engineers are investigating an unforeseen network issue whereby the SugarSync systems may be ...
about 1 hour
Aug 29, 2022
10:18 AM EDT
Maintenance
Network maintenance - Rebooting Network Switch
We are currently rebooting a network switch for maintenance. SugarSync service may be degraded fo...
6 minutes
Jun 06, 2022
11:01 AM EDT
Minor
File uploads stuck in SugarSync desktop application
Our engineers are currently investigating an issue where some customers are seeing files that app...
3 months
May 03, 2022
02:01 PM EDT
Minor
Intermittent issues with payment method updater and account settings
Our engineers are investigating an issue with the website that affects updating payment methods a...
about 21 hours
Feb 01, 2022
12:08 PM EST
Minor
System emails not being delivered
Our engineers are currently investigating the issue of system emails not being delivered. This af...
about 2 months
Sep 30, 2021
12:46 PM EDT
Minor
SugarSync connectivity issues
Some users are unable to connect to SugarSync or log into the web site. The desktop app may also ...
6 months
Sep 30, 2021
04:13 AM EDT
Minor
SugarSync connectivity issues
Some users are unable to connect to SugarSync or log into the web site. We are currently investig...
6 months
Sep 21, 2021
01:28 PM EDT
Minor
Account Portal Access Errors
Some customers may experience trouble logging in to the SugarSync Account Portal.
6 months
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User comments about SugarSync status

See what users are saying about SugarSync issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

SugarSync components or services current status

Component Status
SugarSync website OK
Desktop app OK
iOS and Android apps OK
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Cloud storage service that synchronizes files across computers and mobile devices, enabling file sharing and data backup.

Monitoring SugarSync since April 2021

Tracking 3 SugarSync services and regions

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0 incidents in 2025

How to monitor the status of SugarSync and all your dependencies?

IsDown is a status page aggregator that monitors if SugarSync and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when SugarSync, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors SugarSync?

IsDown monitors SugarSync health in almost real-time

Every few minutes we go to the status page of SugarSync (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of SugarSync's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in SugarSync, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SugarSync and other services.

What you get when monitoring SugarSync with IsDown

Track SugarSync incidents and downtimes by severity

IsDown checks SugarSync official status page for major/minor outages or downtimes. A major outage is when SugarSync experiences a critical issue that severely affects one or more services/regions. A minor incident is when SugarSync experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a SugarSync outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with SugarSync

SugarSync and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of SugarSync outages and downtimes

IsDown collects all information from the outages published in SugarSync status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming SugarSync maintenance events

SugarSync publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the SugarSync outages that impact your business

IsDown monitors SugarSync and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor SugarSync but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor SugarSync and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with SugarSync or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SugarSync and other services.

Start Monitoring for Free

Send outage information from SugarSync and other services to your tools

IsDown integrates with 20+ tools. Connect the status of SugarSync and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share SugarSync status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is SugarSync down?'

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SugarSync Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect SugarSync outages, IsDown monitors SugarSync's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official SugarSync status page monitoring with real-time incident details.
Monitor 4,522+ services including SugarSync in a single dashboard.
Instant SugarSync outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of SugarSync official status and user-reported issues.
Maintenance feed for SugarSync
Granular alerts filtering by SugarSync components and regions.
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Frequently Asked Questions

Is SugarSync down today?

SugarSync isn't down. You can check SugarSync status and incident details on the top of the page. IsDown continuously monitors SugarSync official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SugarSync status?

SugarSync is currently operational. You can check SugarSync status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SugarSync outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SugarSync down today or just slow?

Currently there's no report of SugarSync being slow. Check on the top of the page if there are any reported problems by other users.

How are SugarSync outages detected?

IsDown monitors the SugarSync official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SugarSync having an outage right now?

SugarSync last outage was on October 06, 2022 with the title "Some accounts inaccessible"

How to check if SugarSync is down?

Why use IsDown to monitor SugarSync instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SugarSync and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring SugarSync?

IsDown and DownDetector help users determine if SugarSync is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SugarSync's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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