Is Sunshine Conversations Down?

Sunshine Conversations Status is Operational

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Sunshine Conversations Outages

0 Outages in the last 7 days
0 Outages in the last 30 days
523 Days since last incident

Resolved Minor [SunCo] Attachments issues on LINE integration

We are actively investigating reports of issues with attachments errors with the LINE integration for SunCo customers. More info to come.

over 1 year ago

Resolved Minor Sunshine Conversations: investigating issues that could impact either Facebook Messenger or WhatsApp integrations

Our team is investigating reports of issues with Sunshine Conversations. The unexpected error message is "User has opted to block further messages" This issue could impact either Facebook Messenger or WhatsApp integrations. We will provide more details as our investigation moves forward.

over 1 year ago

Resolved Minor Elevated Latency

Between 10:18 & 10:25 ET, some customers may have experienced elevated latency. Our teams have resolved this issue. We apologise for the inconvenience caused.

over 1 year ago

Resolved Minor Degraded WhatsApp message delivery

We have been advised by the WhatsApp team that they've noticed the same issues from our previous incident reoccurring. They are investigating.

over 1 year ago

Resolved Minor Degraded WhatsApp message delivery

We are investigating reports of some customers being unable to send WhatsApp messages. Some users may also see error messages indicating that they are outside of their 24-hour response window before 24 hours have passed. We will provide more information as we learn more from our investigation. Thank you for your patience.

over 1 year ago

Sunshine Conversations Components Status

"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time

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Frequently Asked Questions

Is Sunshine Conversations down today?
Sunshine Conversations seems to be up and running. We've updated the status 10 months ago.
I'm having issues with Sunshine Conversations, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Sunshine Conversations is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Sunshine Conversations has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Are we missing an integration?
Contact us, and we'll add it ASAP.

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