Is Sunshine Conversations Down?
Sunshine Conversations status is operational
Quickly identify and address dependencies outages
Latest Sunshine Conversations Official Outages
We continuously monitor the official Sunshine Conversations status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Sunshine Conversations outages.
Minor Resolved · about 2 years ago · lasted about 1 year
[SunCo] Attachments issues on LINE integration
We are actively investigating reports of issues with attachments errors with the LINE integration for SunCo customers. More info to come.
Minor Resolved · over 2 years ago · lasted over 1 year
Our team is investigating reports of issues with Sunshine Conversations. The unexpected error message is "User has opted to block further messages" This issue could impact either Facebook Messenger or WhatsApp integrations. We will provide more details as our investigation moves forward.
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Minor Resolved · over 2 years ago · lasted over 1 year
Between 10:18 & 10:25 ET, some customers may have experienced elevated latency. Our teams have resolved this issue. We apologise for the inconvenience caused.
Minor Resolved · over 2 years ago · lasted over 1 year
Degraded WhatsApp message delivery
We have been advised by the WhatsApp team that they've noticed the same issues from our previous incident reoccurring. They are investigating.
Minor Resolved · over 2 years ago · lasted over 1 year
Degraded WhatsApp message delivery
We are investigating reports of some customers being unable to send WhatsApp messages. Some users may also see error messages indicating that they are outside of their 24-hour response window before 24 hours have passed. We will provide more information as we learn more from our investigation. Thank you for your patience.
Minor Resolved · over 2 years ago · lasted over 1 year
WhatsApp media messages failing
We are currently investigating an issue that is affecting inbound WhatsApp media messages. Customers may see delays in the receipt of these messages, possibly receiving 429 error codes. Please note this is only affecting media messages; other messaging is functioning as expected. We have identified the start time of the issue is 12:35 UTC or 8:35 AM ET. We are continuing to troubleshoot the issue and will provide additional updates as we gather more information.
Minor Resolved · over 2 years ago · lasted over 1 year
WhatsApp job errors for some customers - resolved
A WhatsApp database cluster was receiving failures from approximately 9:45 AM ET to 10:35 AM ET. This is now resolved and we are monitoring its progress. Some customers would have experienced delays in WhatsApp messages or job failure errors during that timeframe.
Sunshine Conversations problems reported by users
User-reported problems for Sunshine Conversations in the last 12 hours. It's a collection of user reports from different sources.
Sunshine Conversations Components Status
Check the current status of the components
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Frequently Asked Questions
- Is Sunshine Conversations down right now? What is Sunshine Conversations current status?
- Sunshine Conversations seems to be up and running. We've updated the status over 1 year ago.
- Was Sunshine Conversations down today?
- Sunshine Conversations is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Sunshine Conversations, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Sunshine Conversations and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- Sunshine Conversations outage? How can I monitor Sunshine Conversations?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Sunshine Conversations and get alerts in real-time when Sunshine Conversations has outages.
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