Is Sunshine Conversations Down? Sunshine Conversations status is operational

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Stats for Sunshine Conversations official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

983 days

Users reports for Sunshine Conversations in the last 12 hours

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Stay on top of Sunshine Conversations's current and past outages

Sunshine Conversations outages in the last 30 days per day

Minor · over 2 years ago · lasted about 1 year

[SunCo] Attachments issues on LINE integration

We are actively investigating reports of issues with attachments errors with the LINE integration for SunCo customers. More info to come.

Minor · almost 3 years ago · lasted over 1 year

Sunshine Conversations: investigating issues that could impact either Facebook Messenger or WhatsApp integrations

Our team is investigating reports of issues with Sunshine Conversations. The unexpected error message is "User has opted to block further messages" This issue could impact either Facebook Messenger or WhatsApp integrations. We will provide more details as our investigation moves forward.

Minor · almost 3 years ago · lasted over 1 year

Elevated Latency

Between 10:18 & 10:25 ET, some customers may have experienced elevated latency. Our teams have resolved this issue. We apologise for the inconvenience caused.

Minor · almost 3 years ago · lasted over 1 year

Degraded WhatsApp message delivery

We have been advised by the WhatsApp team that they've noticed the same issues from our previous incident reoccurring. They are investigating.

Minor · almost 3 years ago · lasted over 1 year

Degraded WhatsApp message delivery

We are investigating reports of some customers being unable to send WhatsApp messages. Some users may also see error messages indicating that they are outside of their 24-hour response window before 24 hours have passed. We will provide more information as we learn more from our investigation. Thank you for your patience.

Minor · almost 3 years ago · lasted over 1 year

WhatsApp media messages failing

We are currently investigating an issue that is affecting inbound WhatsApp media messages. Customers may see delays in the receipt of these messages, possibly receiving 429 error codes. Please note this is only affecting media messages; other messaging is functioning as expected. We have identified the start time of the issue is 12:35 UTC or 8:35 AM ET. We are continuing to troubleshoot the issue and will provide additional updates as we gather more information.

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Frequently Asked Questions

Is Sunshine Conversations down right now? What is Sunshine Conversations current status?
Sunshine Conversations seems to be up and running. We've updated the status about 2 years ago.
Was Sunshine Conversations down today?
Sunshine Conversations is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Sunshine Conversations, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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