This chart provides user-reported problems for SweetHawk in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official SweetHawk status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SweetHawk outages and possible affected you.
Minor Resolved · 19 days ago · lasted about 5 hours
We are currently investigating an issue with out server, we apologize about the service interruption but are working on it.
Minor Resolved · 4 months ago · lasted about 2 hours
Essential functions of apps delayed
We are looking into an issue with the internal job queue being full. We are taking active measures to alleviate this right now, apologies for the inconvenience caused.
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Minor Resolved · 4 months ago · lasted about 1 hour
Issues with the Zendesk Apps Framework
Zendesk is having issues with the app framework especially around manipulating ticket fields. Most apps use this and will be affected. Please disable any problematic apps until resolved by Zendesk. Apologies for the trouble, we are in touch with Zendesk to get this resolved.
Minor Resolved · 5 months ago · lasted 7 minutes
App functions delayed by long periods
We are currently monitoring an issue that started a few hours ago which caused app functions to be significantly delayed. This issue is now resolved and all delayed associated actions have run by now. Please verify this or contact us should you still be experiencing issues.
Minor Resolved · 6 months ago · lasted about 1 hour
Some apps not responding
Some customers have reported that apps are disappearing, we are actively investigating. If you are seeing an error that you cannot submit your Zendesk ticket please disable the Field Condition app for the moment.
Minor Resolved · 7 months ago · lasted 4 minutes
Emergency maintenance needed due to server issue
Some webhook server requests are taking a long time to run due to a slow database query. We will be carrying out some emergency maintenance on the database soon to resolve this. Apps will become unavailable during this time, we apologise for the inconvenience. We'll do our best to keep the outage duration to a minimum.
Minor Resolved · 7 months ago · lasted 7 minutes
Processing delays creating sub tickets
Some customers are seeing some slowness of sub tickets being created. We’re aware of the issue and are working on it urgently. All requests are still being processed and tags and sub tickets will be created after a slight delay.
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