Outage in Swrve

Elevated errors in Transactional Push API

Resolved Major
January 31, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating elevated errors in Transactional Push API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/31/2024 04:21PM

This incident has been resolved.

MONITORING 3 months ago - at 01/31/2024 03:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 01/31/2024 02:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 01/31/2024 02:39PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 01/31/2024 02:17PM

We are continuing investigation. There is an increase in errors on A/B test Content servers. Event processing and Advanced rule processing is also delayed.

INVESTIGATING 3 months ago - at 01/31/2024 02:01PM

We are investigating elevated errors in Transactional Push API

Latest Swrve outages

Data Processing Delays - over 1 year ago
Degraded customer dashboard - over 1 year ago

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