Is Synapse Down? Synapse status is a major outage

[Bank Logins] Chase Outage. More details & updates
Active Outage - started over 1 year ago
Need to stay on top of Synapse incidents? Sign up today and get notified next time Synapse goes down.

Stats for Synapse official incidents in the last 30 days

Number of Incidents

3 outages

Since last incident

3 days

Users reports for Synapse in the last 12 hours

Monitor Synapse and all your third-party dependencies in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Synapse.

Stay on top of Synapse's current and past outages

Synapse outages in the last 30 days per day

Major · started over 1 year ago

[Bank Logins] Chase Outage

Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.

Major · 3 days ago · lasted about 3 hours

Wire Origination Outage

We are currently experiencing an outage around wire transmission as a result of an incident at our banking partner. We are escalating communications to see if there is any work around for this outage, but it is our understanding that this incident is related to our partner's vendor and options may be limited. We will continue to update status through the end of the wire transmission window which does not close for another few hours.

Minor · 14 days ago · lasted about 1 hour

Degraded Performance with Logging into Dashboards

We are experiencing degraded performance with users attempting to log into our Admin & Client Dashboards. We are currently investigating the issue and will update this incident as soon as we have more detail.

Major · 20 days ago · lasted about 17 hours

Degraded Services Causing Outage

We are experiencing an outage across all services. Our team is currently investigating.

Minor · started 5 months ago

Degraded Webhook Services

We are seeing degraded services within our webhook services. Our team is currently investigating the scope and impact.

Minor · started 6 months ago

Degraded Subnet Services

We experienced degraded performances with our subnet services between approximately 7:00 PM PDT to 9:00 PM PDT. The scope included degradation of subnet API calls with an impact of degradation on card performance. The issue has been mitigated. Our team is currently investigating the root cause.

What customers say about IsDown

“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”

Mike Sheward
Head of Security

“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”

Eric Peterson

Get Synapse outage notifications where you need it the most

The data and notifications you need, in the tools you already use.

For everyone that relies on cloud services

SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.

IT Teams / Support Teams

  • One place to monitor everything
  • Reduce alert fatigue
  • Reduce number of support tickets
  • Works with your existing tools

Agencies / MSPs

  • Monitor all your clients infra
  • Prevent client downtime
  • Better client communication
  • Know before your client does


  • Reduce support tickets
  • Monitor everything in one place
  • Better communication with students
  • Real-time Status Page

Frequently Asked Questions

Is Synapse down right now? What is Synapse current status?
Synapse seems to be having an outage. Check more details on the top of the page.
Was Synapse down today?
Synapse seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with Synapse, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Synapse and need support?
How can I monitor Synapse outages?
Why use IsDown instead of Synapse status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2500 services available