Is Synapse Down? Synapse status is a major outage
Stats for Synapse official incidents in the last 30 days
Number of Incidents
3 outages
Since last incident
3 days
Users reports for Synapse in the last 12 hours
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Stay on top of Synapse's current and past outages
Synapse outages in the last 30 days per day
Major · started over 1 year ago
Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.
Major · 3 days ago · lasted about 3 hours
We are currently experiencing an outage around wire transmission as a result of an incident at our banking partner. We are escalating communications to see if there is any work around for this outage, but it is our understanding that this incident is related to our partner's vendor and options may be limited. We will continue to update status through the end of the wire transmission window which does not close for another few hours.
Minor · 14 days ago · lasted about 1 hour
Degraded Performance with Logging into Dashboards
We are experiencing degraded performance with users attempting to log into our Admin & Client Dashboards. We are currently investigating the issue and will update this incident as soon as we have more detail.
Major · 20 days ago · lasted about 17 hours
Degraded Services Causing Outage
We are experiencing an outage across all services. Our team is currently investigating.
Minor · started 5 months ago
We are seeing degraded services within our webhook services. Our team is currently investigating the scope and impact.
Minor · started 6 months ago
We experienced degraded performances with our subnet services between approximately 7:00 PM PDT to 9:00 PM PDT. The scope included degradation of subnet API calls with an impact of degradation on card performance. The issue has been mitigated. Our team is currently investigating the root cause.
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Frequently Asked Questions
- Is Synapse down right now? What is Synapse current status?
- Synapse seems to be having an outage. Check more details on the top of the page.
- Was Synapse down today?
- Synapse seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
- I'm having issues with Synapse, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Synapse and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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