Number of Incidents
8 outages
Since last incident
8 days
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Minor · 8 days ago · lasted 2 days
No-Downtime Maintenance on Syncro
Syncro will be doing no-downtime maintenance on our backend servers on September 21st from 5pm to 7pm PST. We will be pausing the offline alerts feature during this maintenance to prevent any false offline alerts that may be triggered by the updates made during maintenance.
Minor · 9 days ago · lasted about 6 hours
Background Workers are Degraded
We’re seeing degraded performance in our background workers. Our engineers are currently investigating the issue.
Minor · 12 days ago · lasted about 4 hours
Some users are reporting that they are unable to run scripts, the development team is looking into this.
Minor · 13 days ago · lasted 1 day
Scheduled Maintenance - RMM Services
Syncro will be doing scheduled maintenance on our RMM servers on September 15, from 5pm PST to 6pm PST. The maintenance will make most RMM features unavailable during the downtime window. Partners will still be able view Assets in their Syncro accounts and use PSA features normally. We will provide updates here when the maintenance is complete.
Minor · 13 days ago · lasted about 1 hour
Issues signing into Syncro due to Cloudlfare in specific regions
We’re investigating an issue with our upstream security provider Cloudlfare where login attempts in some regions are unable to login to Syncro. We will share updates as soon as we have more information.
Minor · 19 days ago · lasted 1 day
Scheduled Maintenance - RMM Services
Syncro will be doing scheduled maintenance on our RMM servers on September 9, from 9:45pm PST to 10:45pm PST. The maintenance will make most RMM features unavailable during the downtime window. Partners will still be able view Assets in their Syncro accounts and use PSA features normally. We will provide updates here when the maintenance is complete.
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