Outage in Syncro

Notification center delay

Minor
October 20, 2025 - Started about 5 hours ago

Incident Report

We’re seeing reports of notification delays. For example, notifications originating from the notification center are delayed up to an hour. We are actively investigating the root cause.

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Latest Updates ( sorted recent to last )
about 4 hours ago - at 10/20/2025 06:54PM

Notifications are now processing as expected. We will continue to monitor to ensure system stability.

about 4 hours ago - at 10/20/2025 06:26PM

Our third-party email provider, Sendgrid, is experiencing delays related to a system outage. Timely Syncro notifications will be restored once the third-party outage is resolved. We are monitoring the situation and will provide updates as they become available.

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