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Outage in Syncro

Notification center delay

Resolved Minor
October 20, 2025 - Started 6 months ago - Lasted 1 day

Incident Report

We’re seeing reports of notification delays. For example, notifications originating from the notification center are delayed up to an hour. We are actively investigating the root cause.

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Latest Updates ( sorted recent to last )
6 months ago - at 10/20/2025 06:54PM

Notifications are now processing as expected. We will continue to monitor to ensure system stability.

6 months ago - at 10/20/2025 06:26PM

Our third-party email provider, Sendgrid, is experiencing delays related to a system outage. Timely Syncro notifications will be restored once the third-party outage is resolved. We are monitoring the situation and will provide updates as they become available.

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