Outage in Syncro
Reports of the Syncro Agent Version update attempting to uninstall applications
Resolved Minor
October 03, 2025 - Started 7 months ago
- Lasted 4 days
Incident Report
Our Engineering team is investigating reports of the Syncro Agent Version update attempting to uninstall applications.
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Latest Updates ( sorted recent to last )
7 months ago - at 10/04/2025 10:56PM
The agent update has been successfully deployed to all online assets. Devices that are currently offline will receive the update automatically upon their next connection. We will continue to monitor to ensure system stability.
7 months ago - at 10/03/2025 09:51PM
We are deploying an agent release which prevents unexpected application uninstalls. This update is rolling out now, though it may take up to 24 hours before all assets are affected. We will continue to monitor to ensure stability.
7 months ago - at 10/03/2025 04:33PM
Our engineers have identified the issue and are working on a fix, which we’ll soon be deploying in a new agent release.
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