Outage in Syncro

Reports of the Syncro Agent Version update attempting to uninstall applications

Resolved Minor
October 03, 2025 - Started 14 days ago - Lasted 4 days

Incident Report

Our Engineering team is investigating reports of the Syncro Agent Version update attempting to uninstall applications.

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
13 days ago - at 10/04/2025 10:56PM

The agent update has been successfully deployed to all online assets. Devices that are currently offline will receive the update automatically upon their next connection. We will continue to monitor to ensure system stability.

14 days ago - at 10/03/2025 09:51PM

We are deploying an agent release which prevents unexpected application uninstalls. This update is rolling out now, though it may take up to 24 hours before all assets are affected. We will continue to monitor to ensure stability.

14 days ago - at 10/03/2025 04:33PM

Our engineers have identified the issue and are working on a fix, which we’ll soon be deploying in a new agent release.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook