Outage in SysAid

Service disruptions INST06US

Resolved Minor
November 03, 2022 - Started over 1 year ago - Lasted 19 minutes
Official incident page

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Outage Details

We identified an issue where our cloud is experiencing a service disruption on your instance level. We’re working to resolve this issue as soon as possible and we will keep you updated with progress. We highly recommend you subscribe to your instance on our status page to get updates in real time. Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.
Components affected
SysAid INST06US
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 11/03/2022 02:46PM

We are happy to update our team has identified the cause of the service disruption affecting INST06US and implemented a solution. We expect the situation to now be resolved but would appreciate your confirmation on the matter.

Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding through this situation.

IDENTIFIED over 1 year ago - at 11/03/2022 02:43PM

The issue was identified by our internal teams and a fix is being worked on.

INVESTIGATING over 1 year ago - at 11/03/2022 02:37PM

We identified an issue where our cloud is experiencing a service disruption on your instance level.

We’re working to resolve this issue as soon as possible and we will keep you updated with progress. We highly recommend you subscribe to your instance on our status page to get updates in real time.

Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.

INVESTIGATING over 1 year ago - at 11/03/2022 02:36PM

We identified an issue where our cloud is experiencing a service disruption on your instance level.

We’re working to resolve this issue as soon as possible and we will keep you updated with progress. We highly recommend you subscribe to your instance on our status page to get updates in real time.

Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.

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