Number of Incidents
0 outages
Since last incident
117 days
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Major · 4 months ago · lasted about 3 hours
Hi, We’re working to resolve this issue as soon as possible. Our top priority is to ensure stability as soon as possible, You will receive the next update email from cloudupdates@sysaid.com. You can also visit the following page for ongoing updates: SysAid’s Cloud Status Page We’re here to answer all of your questions. Feel free to contact your account manager directly if you need anything further. Thanks, The SysAid Team
Minor · 4 months ago · lasted 2 days
Important SysAid Update: Cloud Outage at our EU data center
SysAid is experiencing an outage on EU cloud INST15 and 16. We’re working to resolve this issue as soon as possible. Our top priority is to ensure that you’re up and running at all times. You will receive the next update email at from cloudupdates@sysaid.com. You can also visit the following page for ongoing updates: SysAid’s Cloud Status Page We’re here to answer all of your questions. Feel free to contact your account manager directly if you need anything further. Sincerely, The SysAid Team
Major · 4 months ago · lasted about 1 hour
Important SysAid Update: Service Disruption INST04.
We identified an issue, where INST04 is experiencing a service disruption on an instance level. We’re working to resolve this issue as soon as possible and we will keep you updated with progress. We highly recommend you subscribe to your instance on our status page to get updates in real-time. Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.
Minor · 11 months ago · lasted 19 minutes
We identified an issue where our cloud is experiencing a service disruption on your instance level. We’re working to resolve this issue as soon as possible and we will keep you updated with progress. We highly recommend you subscribe to your instance on our status page to get updates in real time. Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.
Minor · 11 months ago · lasted about 1 month
Basic authentication in MS Exchange Online deprecation
Because Microsoft no longer supports basic authentication protocols (SMTP, IMAP, POP), some of our clients may experience issues with the email integration service in certain situations. You can review Microsoft's announcement at this link: Clickable link The following Community post provides more details and suggestions for remediation - Clickable link
Minor · 12 months ago · lasted about 1 hour
Disruptions in service under investigation
We detected an issue where our cloud is experiencing Service Disruption on INST04US. We’re working to resolve this issue as soon as possible and we will keep you updated with progress. Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation. Kind regards,
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