Outage in Tableau

Tableau Cloud Degradation

Resolved Major
March 10, 2023 - Started about 2 years ago - Lasted about 23 hours
Official incident page

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Outage Details

Tableau Engineers are investigating an issue within Tableau Cloud pods ew1a, pdukaa, 10az, uw2b, and pdcaaa that may be causing an impact for our users. Recently modified published data source with extracts may present an error when used in desktop. As a workaround you can use these published data sources from workbook web authoring. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/11/2023 05:55PM

Tableau Engineers have confirmed that the solution put in place to mitigate this issue where some users were unable to use published extracts was successful. This incident is now considered resolved.

IDENTIFIED about 2 years ago - at 03/11/2023 03:34AM

Tableau engineers are continuing their work on implementing a fix. We appreciate your patience. Our next update will be when new information becomes available.

IDENTIFIED about 2 years ago - at 03/10/2023 08:01PM

Tableau Engineers have identified the cause of this issue. We are currently working to implement the fix to all Tableau Cloud users. We thank you for your patience; our next update will be when new information becomes available.

INVESTIGATING about 2 years ago - at 03/10/2023 06:33PM

Tableau Engineers are investigating an issue within Tableau Cloud pods ew1a, pdukaa, 10az, uw2b, and pdcaaa that may be causing an impact for our users. Recently modified published data source with extracts may present an error when used in desktop. As a workaround you can use these published data sources from workbook web authoring. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.

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