Outage in Tango Card
Duplicate emails being sent to certain recipients.
Resolved Minor
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Outage Details
We are aware that some recipients are receiving multiple duplicate emails containing their reward links. Our team is actively investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 07/13/2023 04:47PM
We have verified orders are no longer causing the resend issue and have corrected all of the underlying data for the impacted line items. Issue is resolved.
MONITORING
almost 2 years ago - at 07/13/2023 12:36AM
We've identified the cause of resends and fixed the issue. Currently monitoring for any regressions / recurrences.
INVESTIGATING
almost 2 years ago - at 07/13/2023 12:06AM
We are aware that some recipients are receiving multiple duplicate emails containing their reward links. Our team is actively investigating the issue.
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