Outage in Telesign

Important updates regarding services in China

Resolved Minor

September 19, 2023 - Started over 2 years ago - Lasted 12 months
Official incident page

Incident Report

Dear valued customer, Important updates regarding our services in China: New Default Signature: We've upgraded your default signature from [PIN] to 【快验证】 (Quick verification) for a faster, more personalized experience. Consider using your brand as your signature for the best results. Brackets Update: Please note that we now support only bolded brackets 【】, and regular brackets [] will be automatically replaced to align with local conventions. Traffic Changes: Financial and cryptocurrency-related traffic options are temporarily unavailable in China. You can continue sending this type of traffic until further notice. Thank you for your understanding and continued partnership.

Components affected

Telesign Operator Alerts

Need to monitor Telesign outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/11/2024 08:31AM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 09/19/2023 03:48PM

Dear valued customer,

Important updates regarding our services in China:

New Default Signature: We've upgraded your default signature from [PIN] to 【快验证】 (Quick verification) for a faster, more personalized experience. Consider using your brand as your signature for the best results.

Brackets Update: Please note that we now support only bolded brackets 【】, and regular brackets [] will be automatically replaced to align with local conventions.

Traffic Changes: Financial and cryptocurrency-related traffic options are temporarily unavailable in China. You can continue sending this type of traffic until further notice.

Thank you for your understanding and continued partnership.

Latest Telesign outages

2-Way service interruptions Colombia (CO) - about 16 hours ago

2-Way service interruptions China (CN) - China Mobile (460/00;02;07;28;04;08) - 2 days ago

Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02) - 3/19/26 - 5 days ago

2-Way service interruptions Brazil (BR) - Claro (724/05;12;38) - 5 days ago

Operator Alert - France (FR) - Bouygues Telecom (208/20;21;88) - 5 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook