Outage in Telesign
Quality degradation - Brazil (BR) - Claro (724/05;12;38) - 04/25/24
Resolved Minor
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Outage Details
Components affected
Telesign Operator AlertsLatest Updates ( sorted recent to last )
Date: 04/25/24
Start Time: 09:56 AM PST
End Time: 11:00 AM PST
Previously reported quality degradation towards Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Date: 04/25/24
Start Time: 09:56 AM PST
End Time: Ongoing
Summary:
We currently experience quality degradation toward Brazil (BR) - Claro (724/05;12;38). Customers that send SMS messages to Claro (724/05;12;38) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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