Is Telesign Down?
Telesign status is operational
Stats for Telesign official incidents in the last 30 days
Number of Incidents
125 outages
Since last incident
0 days
Users reports for Telesign in the last 12 hours
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Monitor and keep track of Telesign's current and past outages
Minor · started 17 minutes ago
Operator Service Alert Syria (SY) - Syratel (417/01)
Date: 09/22/23 Start Time: 00:28 PDT End Time: Ongoing We received notification that Syratel (417/01) from Syria (SY) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Minor · started 1 day ago
Update for Crypto-Related Use Cases in the US
Important Update for Crypto-Related Use Cases in the US: Effective immediately, US operators will no longer accept or approve new crypto campaigns, including requests for various crypto use cases. This policy applies to all US Sender IDs, including 10DLCs, SCs, and TFNs. There will be very limited exceptions going forward. These exceptions will mainly be for established and prominent crypto companies in the US, specifically for OTP (One-Time Password) content. Unfortunately, startup or less established crypto brands won't be eligible and may receive refusal. Please note that there is no official list of crypto companies currently accepted by US operators. Each request will be evaluated on a case-by-case basis to ensure compliance with the new guidelines. All previously approved cases will remain unaffected for the time being. We will continue to monitor the situation closely and provide updates as they become available.
Minor · started 3 days ago
Important updates regarding services in China
Dear valued customer, Important updates regarding our services in China: New Default Signature: We've upgraded your default signature from [PIN] to 【快验证】 (Quick verification) for a faster, more personalized experience. Consider using your brand as your signature for the best results. Brackets Update: Please note that we now support only bolded brackets 【】, and regular brackets [] will be automatically replaced to align with local conventions. Traffic Changes: Financial and cryptocurrency-related traffic options are temporarily unavailable in China. You can continue sending this type of traffic until further notice. Thank you for your understanding and continued partnership.
Minor · started about 1 month ago
Regular TelePortal/Portal Maintenance - Scheduled (08/23/23)
Date: 08/23/23 Dear Customers and Partners, On August 23, 2023, Telesign has a scheduled SMS platform maintenance deployment. There is no expected downtime for our services, and there are no actions that you need to take. If you have additional questions, please feel free to contact support@telesign.com.
Minor · started about 2 months ago
Dear valued customer, We would like to inform you that Bangladesh Robi (Robi Axiata Ltd) (47002) is implementing sender registration to enhance the messaging service. Starting from August 21st, 2023, only registered senders will be accepted by the Mobile Network Operator (MNO). To ensure a smooth transition, we kindly request you to provide the following details for sender registration: Sender ID Client company name Website URL Message content Content Type (Transactional/OTP/Promotional) To complete your sender registration and avoid any disruption to your messaging traffic with Robi Axiata Bangladesh, kindly reach out to your dedicated Customer Success Manager or contact our support team at support@telesign.com before August 21st, 2023. We appreciate your cooperation in this matter and look forward to continuing to serve you with an improved messaging experience.
Minor · started about 2 months ago
Dear Customer and Partners, You are currently subscribing to Telesign Services which was provided to you pursuant to a Master Services Agreement (“MSA”) as set out in https://www.telesign.com/master-services-agreement/, the terms of which were accepted or executed between yourself and Telesign. Additionally per the MSA, your use and obligation regarding the use of Telesign Services and any Licensed Data returned from such Services are further governed by Telesign’s Acceptable Use Policy located at https://www.telesign.com/acceptable-use-policy (“AUP”). Per the terms of the MSA, we may, from time to time, update such AUP at Telesign’s discretion. With effect from August 1, 2023, we are replacing the existing Section 3(d) of the AUP with a new section: Existing Section 3(d): (d) not use the Services or the Licensed Data for the purpose of assessing creditworthiness; New Section 3(d): (d) not use the Services or the Licensed Data for the purpose(s) of solely automated decision-mak...
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- Telesign is up and running now. In the last 24 hours there was 6 outages.
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