Ongoing Incident Operator Service Alert Mongolia - G-Mobile LLC (428/06;98)
Date: 12/02/21 Start Time: 8:38 AM PST End Time: Ongoing We received notification that G-Mobile LLC from Mongolia is currently experiencing network iss...
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Operator Alerts
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Telesign Latest Incidents
Ongoing Operator Service Alert Venezuela - Telecomunicaciones Movilnet C.A. 734/06
Date: 12/01/2021 Start Time: 09:37 PM PST End Time: Ongoing We received notification that Telecomunicaciones Movilnet C.A. from Venezuela is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Ongoing Operator Service Alert - United States and Canada TFN traffic
Date: 12/01/2021 Start Time: 08:00 PM PST End Time: Ongoing We received notification that there are currently network issues in the United States and Canada that may cause a delay in the delivery of SMS messages from Toll-Free Numbers. We will inform you once the issue has been resolved.
Telesign Scheduled Maintenances
Operator Service Alert - US Multiple Operators - 12/07/2021
Issue: US Operator - Multiple operator Maintenance Date: 12/07/2021 Start Time: 1:00 AM PST End Time: 3:00 AM PST Summary: We have received notification that Multiple US Operators will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to end users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected] Kind Regards, TeleSign Support
Operator Service Alert - Planned Maintenance - United States All Operators - 2021-12-07
Issue: United States All Operators Maintenance Date: 12/07/2021 Start Time: 02:00 AM PST End Time: 03:00 AM PST Summary: We have received notification that all US Operators will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to United States Market users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. On behalf of the operators, we apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected] Kind Regards, TeleSign Support
Telesign Voice platform Maintenance - Scheduled
Date: 13/12/2021 Start Time: 05:00 AM PST End Time: 07:00 AM PST TeleSign has scheduled Voice platform maintenance during the above-mentioned time frame. The Voice Verify service may become unavailable to customers intermittently, and delays in Voice products are possible, but not expected. Other TeleSign core services will not be affected.
Features & Benefits
All your services status in one place
Check the status of all your tools in one place. No more going to each one of the status pages and manage it one by one.
Real-time notifications on incidents
We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Monitor scheduled maintenances
Never be caught off guard again, with unexpected maintenance from your tools. Access to a feed of the next scheduled maintenances.
Integrate with your existing workflows
Easily integrate the notifications in your processes with Zapier or Webhooks.
Weekly digest
Every monday get a weekly digest of what happened in the previous week.
For every team in your company
Engineering
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the tools from your development experience.
Customer Support
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements.
Marketing
One of your competitors is down? Maybe a good time to spread the word about your service.
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services.
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Step 3 Set up notifications
You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.
FAQ
- Is Telesign down?
- Telesign seems to be up and running. We're updating the status regularly.
- I'm having issues with Telesign, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when Telesign is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Telesign has issues.
- Why should I subscribe to IsDown?
- We want to keep you updated on the status of the services you care about and impact your company. We'll keep you informed about the incidents that happen. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel anytime. After 14 days, you'll need to subscribe to an actual plan to continue to use the service.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- You are missing one of the services I use. Can you add it?
- Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.