Outage in Tenable

Scan Processing Delays in FRA

Resolved Major

January 15, 2024 - Started about 2 years ago - Lasted about 11 hours
Official incident page

Incident Report

We are aware of and actively investigating delays that are impacting scan processing for certain users on FRA site. We will provide periodic updates as our engineers continue working on this issue.

Components affected

Tenable FRA

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/15/2024 07:43PM

The issue has been resolved. We are sorry for the disruption and inconvenience.

MONITORING about 2 years ago - at 01/15/2024 03:47PM

We have implemented a fix for the issue and are monitoring the recovery.

IDENTIFIED about 2 years ago - at 01/15/2024 03:05PM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 01/15/2024 01:04PM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 01/15/2024 11:11AM

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

INVESTIGATING about 2 years ago - at 01/15/2024 09:02AM

We are aware of and actively investigating delays that are impacting scan processing for certain users on FRA site. We will provide periodic updates as our engineers continue working on this issue.

Latest Tenable outages

Tenable Vulnerability Management: Scan Processing Delays and Instability (US5A) - about 22 hours ago

Tenable Cloud Security: Delay in Sync - 2 days ago

Tenable Vulnerability Management: Scan Processing Delays (US2A,US5A,US08) - 6 days ago

Tenable Vulnerability Management: Performance Degradation in Scan Management on US08 - 7 days ago

Errors encountered while using Asset/Search functions - 8 days ago

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