Latencies in many areas of Thinkific

This incident has been resolved!
Some issues that users would have experienced include:
- Seeing an error after a payment was processed and delay in seeing the user created and enrolled in the appropriate product
- Delays in Zap triggering due to the event not processing
- Bulk enrollments failing to process promptly
- Delays in creating a new user
- Delays in seeing a new order in the order report
- Delays in video processing
- Delays in receiving an email notification as a site admin or student
and overall latencies.

All systems are fully operational! We appreciate your patience during this incident and apologies for any inconvenience this might have caused.

A fix has been implemented and we are monitoring the results. Our backlog of events is still processing. We will keep you updated!

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue with the Thinkific app.
Users may notice a delay in processing orders, email notifications not sending, slowness with bulk enrollment, video uploads/processing issues and others.