Outage in TimeTap

Users are experiencing errors logging into the Backoffice and accessing Client Schedulers

Resolved Major
January 10, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/10/2023 04:02PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/10/2023 01:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 01/10/2023 01:28PM

The servers for Client Schedulers are operational again, and we are still working to see the Backoffice servers up and running again.

INVESTIGATING over 1 year ago - at 01/10/2023 01:01PM

We are currently investigating this issue.

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