Outage in Togetherwork

[SEV-3] Settlement File Delay

Resolved Minor
April 05, 2024 - Started 27 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Regular settlement files and merchant settlement files will not be available by 9:00 a.m. eastern this morning. Comprehensive reports were received from ProPay and are currently available. We will send an update as soon as we have more information and when the missing files are available.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/05/2024 05:09PM

Regular settlement files and merchant settlement files are now available in Togetherpay. This incident is resolved.

INVESTIGATING 27 days ago - at 04/05/2024 12:37PM

Regular settlement files and merchant settlement files will not be available by 9:00 a.m. eastern this morning. Comprehensive reports were received from ProPay and are currently available. We will send an update as soon as we have more information and when the missing files are available.

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