Resolved Minor [SEV-4] - Intermittent Processing Issues - 5.16.2022
We're aware of an issue that may be preventing some transactions from processing. Since 3:18 p.m. eastern, approximately less than 5% of Togetherpay transactions are timing out. As soon as additional information is known, we will let you know.
Resolved Major [SEV-1] Togetherpay Production Outage | Transaction Failures
We are experiencing an issue that is impacting your ability to process transactions. The issue has been fully escalated and teams are working as quickly as possible to resolve it. Additional information will be provided when known, or when the situation is resolved.
Resolved Minor [SEV-1] Togetherpay - Intermittent Processing Issues
We are aware of an issue, possibly related to AWS, that is preventing some transactions from being processed. As soon as additional information is known, we will let you know.
Resolved Minor Amex Processing Declines
ProPay is aware of an issue that is preventing some American Express transactions from being processed today. Their teams are working to identify the root cause and correct it. As we learn more we will let you know.
ProPay is aware of an issue that may prevent some Cayan Genius transactions from processing. The issue began around11:55 a.m. eastern. As soon as we are provided an update, we will let you know.
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