Outage in Togetherwork
[SEV-3] Togetherpay - Intermittent Processing Issues | Canada
Resolved MinorIncident Report
ProPay is aware of an issue that may impact the ability to process transactions for Canadian merchants. They are actively working to resolve the issue. As soon as additional information is known, we will let you know.
Components affected
Togetherwork Transaction Processing Togetherwork Payment Tokenization Togetherwork Merchant Endpoints Togetherwork ProPay Production EnvironmentNeed to monitor Togetherwork outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 11/24/2025 08:54PM
ProPay has implemented a fix and is will continue to monitor the results. At this time this incident is resolved.
IDENTIFIED
5 days ago - at 11/24/2025 07:05PM
ProPay has identified the issue and is actively working to implement a fix.
INVESTIGATING
5 days ago - at 11/24/2025 05:04PM
ProPay is aware of an issue that may impact the ability to process transactions for Canadian merchants. They are actively working to resolve the issue. As soon as additional information is known, we will let you know.
Latest Togetherwork outages
[SEV-3] Intermittent Processing Issues - 11 days ago
[SEV-3] Settlement File Delay - 29 days ago
[SEV-3] Settlement/Comprehensive File Delay - about 1 month ago
[SEV-3] Intermittent Processing Issues - about 1 month ago
[SEV-3] Settlement File Delay - about 2 months ago
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