Outage in Togetherwork
[SEV-3] Settlement File Delay
Resolved MinorIncident Report
Regular settlement files and merchant settlement files will not be available by 9:00 a.m. eastern this morning. Comprehensive reports were delivered by ProPay and are already available. We will send an update as soon as we have more information and when the settlement files are available.
Components affected
Togetherwork File Import Process - External Togetherwork File Import Process - InternalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/31/2025 03:51PM
All regular settlement files and merchant settlement files are now available. This incident is resolved.
INVESTIGATING
6 months ago - at 10/31/2025 12:48PM
Regular settlement files and merchant settlement files will not be available by 9:00 a.m. eastern this morning. Comprehensive reports were delivered by ProPay and are already available. We will send an update as soon as we have more information and when the settlement files are available.
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