Outage in Togetherwork

[SEV-3] Settlement File Delay

Resolved Minor

October 31, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

Regular settlement files and merchant settlement files will not be available by 9:00 a.m. eastern this morning. Comprehensive reports were delivered by ProPay and are already available. We will send an update as soon as we have more information and when the settlement files are available.

Components affected

Togetherwork File Import Process - Internal Togetherwork File Import Process - External

Need to monitor Togetherwork outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/31/2025 03:51PM

All regular settlement files and merchant settlement files are now available. This incident is resolved.

INVESTIGATING 3 months ago - at 10/31/2025 12:48PM

Latest Togetherwork outages

[SEV-1] Togetherpay - Intermittent Processing Issues - about 1 month ago

[SEV-3] Togetherpay - Intermittent Processing Issues - about 2 months ago

[SEV-3] Togetherpay - Intermittent Processing Issues | Canada - about 2 months ago

[SEV-3] Intermittent Processing Issues - 2 months ago

[SEV-3] Settlement/Comprehensive File Delay - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook