Outage in Vonage Video API
Missing notifications
Resolved MinorIncident Report
We have been alerted to an issue where notifications, including but not limited to payment were not sent before 3/11. We are currently investigating this issue and will provide further updates promptly.
Components affected
Vonage Video API Account PortalLatest Updates ( sorted recent to last )
IDENTIFIED
over 4 years ago - at 03/14/2022 11:34PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 4 years ago - at 03/14/2022 09:17PM
Our investigation has shown the root cause to be a new support email address we added. We are working on a fix and should have results soon.
INVESTIGATING
over 4 years ago - at 03/14/2022 07:26PM
Further analysis indicates some notifications were missing starting on 2/15 to today. This also includes notifications where callbacks are disabled. We are working on a fix and will provide more updates soon.
INVESTIGATING
over 4 years ago - at 03/14/2022 07:23PM
We have been alerted to an issue where notifications, including but not limited to payment were not sent before 3/11. We are currently investigating this issue and will provide further updates promptly.
Latest Vonage Video API outages
NEW VONAGE API STATUS PAGE - about 4 years ago
Potential issue in our Video platform - about 4 years ago
Issue with Archiving Service - about 4 years ago
Some Archives Uploading Delayed - about 4 years ago
Issue with Video API services - about 4 years ago
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