Outage in TokBox

Media Server Restart in US East region

Resolved Minor

May 16, 2022 - Started almost 2 years ago - Lasted 8 minutes
Official incident page

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Outage Details

Our monitoring has alerted us to a Media Server in the US East region that restarted. Sessions and users on this server were disconnected. The server has been taken out of production while we review the issue. Issue should be resolved at this point for any new sessions and/or connections.

Components affected

TokBox Standard SIP TokBox Standard Session Monitoring TokBox Standard Archiving TokBox Standard API TokBox Standard Broadcast TokBox Standard Video

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/16/2022 03:42PM

We are continuing to monitor this issue.

INVESTIGATING almost 2 years ago - at 05/16/2022 03:39PM

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