Outage in TokBox
Potential issue in our Video platform
Resolved MinorIncident Report
At 17:39 UTC, one of our Video servers in our Frankfurt data center restarted. Customer archive connections would have been dropped. The instance immediately recovered afterward and currently, we are monitoring the incident while we further investigate what caused the server failure.
If there is a customer impact, it is likely to be affecting the following services:
Archiving Services
We will continue our investigation and let you know once the incident is fully resolved.
Components affected
TokBox Standard ArchivingOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 07/08/2022 06:00PM
At 17:39 UTC, one of our Video servers in our Frankfurt data center restarted. Customer archive connections would have been dropped. The instance immediately recovered afterward and currently, we are monitoring the incident while we further investigate what caused the server failure.
If there is a customer impact, it is likely to be affecting the following services:
Archiving Services
We will continue our investigation and let you know once the incident is fully resolved.
Latest TokBox outages
NEW VONAGE API STATUS PAGE - over 3 years ago
Issue with Archiving Service - over 3 years ago
Some Archives Uploading Delayed - over 3 years ago
Issue with Video API services - over 3 years ago
Issue with our video platform for Frankfurt - over 3 years ago
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