Outage in TOPdesk
SaaS disruption NL3 - Slow TOPdesk environments
Resolved Major
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Outage Details
Components affected
TOPdesk NL3 SaaS hosting locationLatest Updates ( sorted recent to last )
The problem was a SQL Server which was running on 100%.
We did a failover.
We identified the cause for the performance issues and are working on a solution.
We are currently experiencing problems on the NL3 hosting location. As a result your TOPdesk environment may response very slow.
We are aware of the problem and are working on a solution.
Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 08 3400.
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