Is TOPdesk Down?

TOPdesk status is a major outage

Disruption in hosting location EU1. More details & updates
Active Outage - started about 15 hours ago
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IsDown continuously monitor the official TOPdesk status page for ongoing outages. Check the stats for the latest 30 days and a list of the last TOPdesk outages.

Stats for TOPdesk outages in the last 30 days

Number of Outages

1

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

0 days

Users reports for TOPdesk in the last 12 hours

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Get access to historical data and TOPdesk's lastest outages

Major · started about 15 hours ago

Disruption in hosting location EU1

We are currently experiencing problems on the EU1 hosting location. As a result your TOPdesk environment may be experiencing slowness / be unavailable. We are aware of the problem and are working on a solution. Our apologies for the inconvenience. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR23 05 7567.

Major · 3 months ago · lasted about 2 hours

Disruption in hosting location US1

We are currently experiencing problems on the US1 hosting location with one of our database servers. As a result your TOPdesk environment may be slower than normal or be unavailable. We are aware of the problem and are working on a solution. Please contact TOPdesk Support after submitting an incident, so we can store additional logfiles to investigate this. Our apologies for the inconvenience. The current status can be found on our TOPdesk Status Page: https://status.topdesk.com To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR23 03 3792.

Major · 3 months ago · lasted about 1 hour

Disruption in hosting location EU1

We are currently experiencing problems on the EU1 hosting location. As a result your TOPdesk environment may be slower than normal or be unavailable. We are aware of the problem and are working on a solution. Please contact TOPdesk Support after submitting an incident, so we can store additional logfiles to investigate this. Our apologies for the inconvenience. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR23 03 3281.

Major · 4 months ago · lasted about 3 hours

SaaS disruption UK1

We are currently experiencing problems on the UK1 hosting location. As a result your TOPdesk environment may not be available. We are aware of the problem and are working on a solution. Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR23 01 8932.

Major · 4 months ago · lasted about 4 hours

SaaS disruption Azure hosting locations

We are currently experiencing problems on our AU1, BR1, CA1, EU1 and NO1 hosting locations. As a result your TOPdesk environment may not be available. Our hosting supplier for these hosting locations is experiencing issues. We are in contact with our hosting supplier, we will post updates as soon as we get them. Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR23 01 7041.

Major · 4 months ago · lasted about 11 hours

SaaS disruption NL4

We are currently experiencing problems on the NL4 hosting location. As a result your TOPdesk environment may not be available. We are aware of the problem and working on a solution. Our apologies for the inconvenience. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR23 01 6909.

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Minor · 4 months ago · lasted about 3 hours

Login issues My TOPdesk

We are aware of an issue where it is currently not possible to log into My TOPdesk. The investigation is ongoing and updates will be given through this statuspage.

Major · 4 months ago · lasted about 1 hour

SaaS disruption EU1

We are currently experiencing problems on the EU1 hosting location. As a result your TOPdesk environment may not be available. We are aware of the problem and are working on a solution. Please contact TOPdesk Support after submitting an incident, so we can store additional logfiles to investigate this. Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR23 01 4891.

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Frequently Asked Questions

Is TOPdesk down right now? What is TOPdesk current status?
TOPdesk seems to be having an outage. Check more details on the top of the page.
Was TOPdesk down today?
TOPdesk seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 1 outages.
I'm having issues with TOPdesk, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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