Is Trainerize Down?
Trainerize status is operational
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Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Trainerize, and never miss an outage again.
Never miss outages in Trainerize again
IsDown continuously monitor the official Trainerize status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Trainerize outages.
Stats for Trainerize outages in the last 30 days
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
50 days
Users reports for Trainerize in the last 12 hours
Get access to historical data and Trainerize's lastest outages
Minor · about 2 months ago · lasted about 9 hours
Workouts are disappearing from the Client's Calendar after being subscribed to the Master Program: The issue is happening if the new client is subscribed to the Master Program. The program shows up under the Training Phase Tab, but not in the Calendar. The content will disappear for any new program assigned to a client. Our team has investigated and worked to: - Apply a temporary fix and patch asap. This should resolve the issue temporarily for customers and clients currently experiencing this. -Release a full fix at the end of today. This should resolve the issue and prevent this from occurring again for customers and clients.
Minor · 4 months ago · lasted 27 minutes
Unexpected outage - Our engineers are currently investigating. We will provide an update ASAP.
⚠️ Trainerize is currently experiencing an unexpected outage. We apologize for the inconvenience and want you to know we are working hard to get things back online as fast as possible. We'll keep you posted on any status changes. Thanks for your patience.
Minor · started 5 months ago
Issue with Trainer and Client app welcome emails sends
⚠️ Hi friends! We are aware that the email system powering trainer and client app welcome emails(Mailchimp Transactional) is having an outage. We are monitoring this issue and your requests. The workaround is to set up clients via the set up link (Option 2 in the article): https://help.trainerize.com/hc/en-us/articles/208689166 For more information refer to the status on twitter: https://twitter.com/mandrillapp
Minor · started 6 months ago
Around Nov 28, 22:00 PM PST we started receiving reports that some customers couldn't login to the system, and over time more people reported slowness and login issues. We found one of the servers is down, and adding that server back resolved the issue. Root cause One of the servers went down. After investigating, we noticed that one of the server has failed. Resolution Putting the server back solved the outage issue.
Minor · started 7 months ago
Intermittent outages on Trainerize web app and Trainerize.com website
Around 10:08 AM PST Trainerize web app (xxxx.trainerize.com) and Trainerize Marketing site (www.trainerize.com) have intermittent outages. The API and Trainerize.me still works fine. Around 11:32 AM PST system performance returned to normal. During this period of time there was about 12 mins the website was not accessible. Root cause We identified it’s the issue with our AWS web application load balancer, since all servers are running as normal. Resolution We decided to create a new load balancer and route all web applications traffic through the new load balancer which solved the problem.
Minor · started 7 months ago
Intermittent outages on Trainerize web app and Trainerize.com website
Around 12:26 PM PST Trainerize web app (xxxx.trainerize.com) and Trainerize.com website (www.trainerize.com) have intermittent outages. The API and Trainerize.me still works fine. Around 1:19 PM PST system performance returned to normal. Root cause AWS confirmed they had an outage during that period of time. Resolution Contacted AWS on support chat. And AWS claimed they fixed the issue. Our system went back to normal, 10 mins after they claimed the issue was resolved.
Minor · started 8 months ago
App Slowness
Just a heads up! The Trainerize app may be slow to load for some users. We have identified a performance issue related to our nutrition service system that has affected the performance of the entire app. We have deployed a fix and we are currently monitoring it. Our apologies for the inconvenience! Please continue to report any issues as we hope to resolve this issue as soon as possible.
Minor · started about 3 years ago
Mobile app crashing incident
We are currently investigating an issue that is making some of the apps crash on launch. This is affecting the Trainerize Fitness app and several Custom Branded apps. We will be updating everyone as soon as possible.
Monitor all 3rd-party status pages in one place
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Trainerize, and never miss an outage again.
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Monitor all 3rd-party status pages in one place
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Trainerize, and never miss an outage again.
Frequently Asked Questions
- Is Trainerize down right now? What is Trainerize current status?
- Trainerize seems to be up and running. We've updated the status less than a minute ago.
- Was Trainerize down today?
- Trainerize is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Trainerize, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Trainerize and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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