Outage in Tray.io

Logs Streaming Incident

Resolved Minor
July 20, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue that is affecting the delivery of log streaming events to customers with this add-on since 1 PM (BST - 20/7/2022). Our engineering teams are working on a fix. We are very sorry for the inconveniences this incident may cause. If you have any questions or concerns, please feel free to reach out to support@tray.io. We will be back with an update shortly. Thank you for your patience and understanding.
Components affected
Tray.io Workflow Builder API
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 07/20/2022 03:57PM

Logs streaming events delivery performance have improved significantly over the past ~15 minutes. We are monitoring the situation closely and working on additional fixes to further enhance the delivery of these events. We will be back with updates shortly.

IDENTIFIED almost 2 years ago - at 07/20/2022 03:00PM

Our engineers have implemented fix and we are seeing an improved performance with the delivery of logs streaming events.

We will be back with an update shortly. Thank you for your understanding.

IDENTIFIED almost 2 years ago - at 07/20/2022 02:49PM

We have identified an issue that is affecting the delivery of log streaming events to customers with this add-on since 1 PM (BST - 20/7/2022). Our engineering teams are working on a fix.

We are very sorry for the inconveniences this incident may cause. If you have any questions or concerns, please feel free to reach out to support@tray.io.

We will be back with an update shortly. Thank you for your patience and understanding.

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