Outage in Tray.io

Embedded Configuration Wizard Loading Issues

Resolved Minor
January 10, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue which is preventing customers from being able to configure new solutions or edit existing solutions within our Embedded product. Executions are not affected, we are taking steps to resolve this now. We are very sorry for any inconvenience this incident may cause.
Components affected
Tray.io Embedded App
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/10/2023 12:45PM

We have fixed the issue and customers are now able to configure new and existing Embedded solutions again. If you have any questions or concerns, please feel free to reach out to support@tray.io. Thank you for your patience and understanding.

IDENTIFIED over 2 years ago - at 01/10/2023 12:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 01/10/2023 11:49AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 01/10/2023 11:49AM

We have identified an issue which is preventing customers from being able to configure new solutions or edit existing solutions within our Embedded product. Executions are not affected, we are taking steps to resolve this now.
We are very sorry for any inconvenience this incident may cause.

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