Outage in Tray.io

Degraded Application Performance — Execution Logs

Resolved Minor

January 31, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue where some new executions are not appearing in the workflow logs in the US region. Execution steps are still running, but their logs may not appear. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Components affected

Tray.io Workflow Execution

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/31/2025 01:48AM

This incident has been resolved, and all our systems are operational. Any missing logs should now appear as expected. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

INVESTIGATING about 1 year ago - at 01/31/2025 12:54AM

We are currently investigating an issue where some new executions are not appearing in the workflow logs in the US region. Execution steps are still running, but their logs may not appear.

If you have any questions or concerns, please feel free to reach out to support@tray.ai.

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