Outage in Trello
Atlassian Account login issues
Resolved Major
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Outage Details
We are investigating an issue with Atlassian Accounts login that is impacting some Cloud customers. We will provide more details within the next hour.
Components affected
Trello .comLatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/13/2023 07:32PM
Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been resolved and the service is operating normally.
We will publish a post-incident review with the details of the incident and the actions we are taking to prevent similar problem in the future.
MONITORING
about 2 years ago - at 09/13/2023 05:36PM
We are no longer seeing occurrences of the Atlassian Accounts login errors, all clients should be able to successfully login now. We will continue to monitor.
MONITORING
about 2 years ago - at 09/13/2023 04:30PM
We can see a reduction in the Atlassian Accounts login issues after the mitigation actions were taken. We are still monitoring closely and will continue to provide updates.
MONITORING
about 2 years ago - at 09/13/2023 03:21PM
We have identified the root cause of the Atlassian Accounts login issues impacting Cloud Customers and have mitigated the problem. We are now monitoring this closely.
INVESTIGATING
about 2 years ago - at 09/13/2023 02:08PM
We are investigating an issue with Atlassian Accounts login that is impacting some Cloud customers. We will provide more details within the next hour.
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