Outage in Tuple

Login loop/crash after update

Resolved Minor
November 03, 2021 - Started over 2 years ago - Lasted 5 months
Official incident page

Need to monitor Tuple outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Tuple, and never miss an outage again.
Start Free Trial

Outage Details

We're aware that users are getting stuck in a login loop/crash after this morning's update. We're investigating.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 11/03/2021 04:06PM

We've released a fix. Please restart Tuple to force an update to the latest version. This should resolve the issue.

IDENTIFIED over 2 years ago - at 11/03/2021 04:03PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 11/03/2021 04:01PM

We believe we have identified the issue. We're building a new release and are deploying it imminently.

INVESTIGATING over 2 years ago - at 11/03/2021 03:34PM

We're aware that users are getting stuck in a login loop/crash after this morning's update.

We're investigating.

Latest Tuple outages

Web Backend Request Failures - about 2 months ago
Tuple Backend Outage - 3 months ago

Start monitoring Tuple and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime