Outage in Twilio

SMS Delivery Delay To Movilnet Network In Venezuela

Resolved Minor

January 31, 2023 - Started about 1 year ago - Lasted about 9 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS Delivery Delay To Movilnet Network In Venezuela. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Components affected

Twilio SMS, Latin America Twilio SMS Delivery Notifications & Status Callbacks

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/31/2023 09:45AM

We are no longer experiencing SMS delivery delays when sending messages to Movilnet Network In Venezuela. This incident has been resolved.

MONITORING about 1 year ago - at 01/31/2023 07:59AM

We are observing recovery in SMS delivery delays when sending messages to Movilnet Network In Venezuela. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 01/31/2023 07:41AM

We continue to experience SMS delivery delays when sending messages to Movilnet Network In Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 01/31/2023 03:41AM

We continue to experience SMS delivery delays when sending messages to Movilnet Network In Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 01/31/2023 01:40AM

We continue to experience SMS delivery delays when sending messages to Movilnet Network In Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 01/31/2023 01:02AM

We are experiencing SMS delivery delays when sending messages to Movilnet Network In Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 01/31/2023 12:29AM

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