Outage in Twilio

SMS Delivery Delays to China Mobile

Resolved Minor

January 29, 2024 - Started about 2 years ago - Lasted about 19 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, APAC

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/30/2024 04:41PM

We continue experiencing sms delivery delays to China Mobile Network in China, but we will proceed to resolve this post since there's already an active communication related with the same situation. Please continue to follow up for more updates at https://status.twilio.com/incidents/2mbn5rr9mym1

INVESTIGATING about 2 years ago - at 01/30/2024 12:30PM

We are still experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 01/30/2024 04:44AM

We are still experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 01/30/2024 12:17AM

We are still experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 01/29/2024 10:16PM

We are still experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 01/29/2024 09:16PM

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