Outage in Twilio

SMS Delivery Delays to Small US Carriers in the US From a Subset of Short Codes

Resolved Minor
April 23, 2024 - Started 10 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to small US carriers in the US from a subset of short codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/23/2024 07:06PM

We are no longer experiencing SMS delivery delays when sending messages to small US carriers in the US from a subset of short codes. This incident has been resolved.

MONITORING 10 days ago - at 04/23/2024 04:45PM

We are still observing recovery in SMS delivery delays when sending messages to small US carriers in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 10 days ago - at 04/23/2024 02:38PM

We are observing recovery in SMS delivery delays when sending messages to small US carriers in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 days ago - at 04/23/2024 01:33PM

We are experiencing SMS delivery delays when sending messages to small US carriers in the US from a subset of short codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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