Outage in Twilio
Caller Name Lookups Failing via Console and API
Resolved Minor
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Outage Details
Our monitoring systems have detected a potential issue with Caller Name Lookups via Console and API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
MONITORING
about 4 years ago - at 03/05/2021 03:29PM
We are now seeing successful Caller Name Lookups since 7:10 AM PST. We will continue to monitor to ensure full service recovery and will provide an update in the next 30 minutes.
INVESTIGATING
about 4 years ago - at 03/05/2021 03:27PM
We are now seeing successful Caller Name Lookups since 7:10 AM PST. We will continue to monitor to ensure full service recovery and will provide an update in the next 30 minutes.
INVESTIGATING
about 4 years ago - at 03/05/2021 03:13PM
We are currently investigating a degradation to our Lookup API in which caller name lookups are failing via API and Console. All other lookups including Carrier Name are still working as expected. The API has been degraded since 6:41 AM Pacific Time and our engineers are actively investigating to identify the cause. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 4 years ago - at 03/05/2021 02:59PM
Our monitoring systems have detected a potential issue with Caller Name Lookups via Console and API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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