Outage in Twilio

SMS Delivery Delays and Failures to Tigo in Honduras

Resolved Minor
June 03, 2025 - Started 2 days ago - Lasted about 13 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue associated to SMS Delivery Delays and Failures to Tigo in Honduras. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/04/2025 07:24AM

We are no longer experiencing delivery report delays when sending messages to Tigo network in Honduras. This incident has been resolved.

MONITORING 1 day ago - at 06/04/2025 05:26AM

We are observing recovery in delivery report delays when sending messages to Tigo network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 1 day ago - at 06/04/2025 03:40AM

We are observing recovery in delivery report delays when sending messages to Tigo network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 1 day ago - at 06/04/2025 01:55AM

We are observing recovery in delivery report delays when sending messages to Tigo network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 06/04/2025 01:40AM

We are experiencing SMS delivery delays when sending messages to Tigo network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 06/03/2025 09:41PM

We are experiencing SMS delivery delays when sending messages to Tigo network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 06/03/2025 07:45PM

We are experiencing SMS delivery delays when sending messages to Tigo network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 06/03/2025 06:39PM

We are experiencing SMS delivery delays and failures when sending messages to Tigo network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 06/03/2025 06:31PM

Our monitoring systems have detected a potential issue associated to SMS Delivery Delays and Failures to Tigo in Honduras. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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