Outage in UKG

Incident on People Assist applications (Europe and US) // Incident sur les applications People Assist (Europe et US)

Resolved Major
April 16, 2024 - Started 16 days ago - Lasted 21 minutes
Official incident page

Need to monitor UKG outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UKG, and never miss an outage again.
Start Free Trial

Outage Details

An incident is currently underway on products in the People Assist line. Our teams are working to resolve it as quickly as possible. // Un incident est en cours sur les produits de la ligne People Assist. Nos équipes sont en cours d'intervention pour le résoudre au plus vite.
Components affected
UKG Digital Process Manager UKG Knowledge Base UKG Request Manager
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/16/2024 02:56PM

The incident has now been resolved and was caused by the application's temporary loss of access to its database between 14:06 and 14:32 UTC (09:06 and 09:32 AM EST). We apologize for any inconvenience caused.

//

L'incident est à présent résolu et a été provoqué par une perte d'accès temporaire de l'application à sa base de données entre 14:06 et 14:32 UTC (09:06 et 09:32 AM EST). Nous vous prions de nous excuser pour la gêne occasionnée.

INVESTIGATING 16 days ago - at 04/16/2024 02:35PM

An incident is currently underway on products in the People Assist line. Our teams are working to resolve it as quickly as possible.

//

Un incident est en cours sur les produits de la ligne People Assist. Nos équipes sont en cours d'intervention pour le résoudre au plus vite.

Latest UKG outages

[Europe] Elevated error rate during integration of distribution projects // Taux d'erreur élevé lors de l'intégration des projects de distribution - about 2 hours ago
[Canada] Employee portal outage & eSignatures errors // Indisponibilité du portail employé & erreurs sur eSignature - 7 days ago
Request Manager outage - Bad-Gateway error (Prod-TOR customers) /// Incident sur le produit Request Manager - Erreur Bad-Gateway (clients Prod-TOR) - 14 days ago
[US] Slower employee/manager updates in Request Manager and Digital Process Manager applications // Mises à jour des employés/gestionnaires ralenties dans les applications Request Manager et Digital Process Manager - 15 days ago
[US - CA] Digial Process Manager partial outage // Digital Process Manager Portal Incident Partiel - 17 days ago

The easiest way to monitor UKG and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE