Outage in UKG

[US - CA] Digial Process Manager partial outage // Digital Process Manager Portal Incident Partiel

Resolved Major
April 15, 2024 - Started 17 days ago - Lasted about 20 hours
Official incident page

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Outage Details

An issue with Digital process manager on the US and Canadian servers has been identified as approximately: 11:25:43 UTC today. // Un problème a été identifié vers 11:25 UTC sur Digital Process Manager dans nos environnements au Canada et aux Etats-Unis.
Components affected
UKG Digital Process Manager
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/16/2024 01:13PM

This incident has been resolved.

MONITORING 17 days ago - at 04/16/2024 12:33PM

We have not observed any new anomalies, so we are closing this incident. We apologize for any inconvenience caused.

//


Nous n'avons pas observé de nouvelle anomalie, nous fermons donc cet incident. Nous vous prions de nous excuser pour la gêne occasionnée.

MONITORING 17 days ago - at 04/15/2024 06:59PM

A fix has been implemented at approximately: 18:30 PM UTC 15-04-2024.
services will be monitored for resolution.

//
Un correctif a été mis en place et ces environnements restent sous surveillance le temps de confirmer la résolution du problème.

IDENTIFIED 17 days ago - at 04/15/2024 04:56PM

We are continuing to work on a fix for this issue.

IDENTIFIED 17 days ago - at 04/15/2024 04:55PM

An issue with Digital process manager on the US and Canadian servers has been identified as approximately: 11:25:43 UTC today.
//
Un problème a été identifié vers 11:25 UTC sur Digital Process Manager dans nos environnements au Canada et aux Etats-Unis.

Latest UKG outages

[Europe] Elevated error rate during integration of distribution projects // Taux d'erreur élevé lors de l'intégration des projects de distribution - about 12 hours ago
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Incident on People Assist applications (Europe and US) // Incident sur les applications People Assist (Europe et US) - 17 days ago

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