Minor · 2 days ago · lasted 2 days
We have identified the cause of the missing analytics data as a bug in our collection code causing a loss of collected analytics data between 12:05 UTC to 17:12 UTC. on 19th of September 2023. Going forward we have identified the root cause and will be releasing a fix shortly. We also have put in place a backup plan so that there wouldn’t be any loss for future data ingestion should such an occurrence ever be reproduced. The reports will be skewed on these dates because of this loss. Apologies for the inconvenience. We thank you for your understanding.
Minor · 3 days ago · lasted about 2 hours
Asset Manager downtime scheduled for Metadata field type integration
We’re rolling out a foundational feature that will require us to put our servers down to migrate to the new architecture next week.
Minor · 6 days ago · lasted about 3 hours
Starting at 07:33 UTC on 16 Sep 2023, Azure database started an incident with new database connections that may result in an error or timeout. Current Status: We continue our work to understand the underlying cause of this issue and to find the appropriate mitigation workstream.
Major · 8 days ago · lasted about 3 hours
Engineers are currently investigating an elevated level of Build Failures.
Further details will be posted as soon as we have more information
Apologies for any inconvenience.
Minor · 16 days ago · lasted about 1 hour
We are seeing elevated error rates for logins to the Unity Dashboard. We are looking into it.
Minor · 17 days ago · lasted 3 minutes
During the SAML domain migration from parsecgaming.com to parsec.app, teams with Azure AD were unable to login via SAML due to domain mismatch. Once we noticed the issue, migration changes were reverted.
Start of issue: 1:31 PM EDT
First reported: 2:01 PM EDT
Rollbacked on: 2:22 PM EDT
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