Outage in Vend

Degraded performance in Products, Inventory, and Sales History

Resolved Minor
July 28, 2022 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We’re currently investigating an issue causing retailers to experience delays when creating products, updating inventory levels, and viewing sales in Sales History. Thanks for your patience, we’ll keep you informed with updates as they arise.
Components affected
Vend Inventory
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 07/29/2022 10:05AM

The backlog has now been cleared and all sales, products and inventory changes have caught up. We will continue to monitor the situation to ensure it doesn't reoccur.

MONITORING almost 2 years ago - at 07/29/2022 08:21AM

We have updated the affected systems and they are now working through the backlog of sales and products. We will continue to monitor this process until all data has caught up.

INVESTIGATING almost 2 years ago - at 07/29/2022 03:33AM

We’re currently investigating an issue causing retailers to experience delays when creating products, updating inventory levels, and viewing sales in Sales History. Thanks for your patience, we’ll keep you informed with updates as they arise.

INVESTIGATING almost 2 years ago - at 07/28/2022 04:19PM

The fix applied earlier has not resolved the issue, investigating further. Thanks for your patience, we’ll keep you informed with updates as they arise.

MONITORING almost 2 years ago - at 07/28/2022 07:11AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 07/28/2022 04:25AM

We’re currently investigating an issue causing retailers to experience delays when creating products, updating inventory levels, and viewing sales in Sales History. Thanks for your patience, we’ll keep you informed with updates as they arise.

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