Never miss when your external dependencies are down. Instant notifications when there are outages.
Resolved Minor Payment Sense Integration Issues
We are currently investigating issues with the payment sense Lightspeed Retail integration.
Resolved Minor payment through eConduit affected
We're currently investigating an issue affecting a few retailers operating payment through eConduit. We'll keep you informed with status updates as they come. Thanks for your patience.
We’re currently investigating an issue that is causing some retailers to be unable to retrieve Layby, On Account or Parked sales within their account. Thanks for your patience, we’ll keep you informed with updates as they arise.
Resolved Minor Customers page no showing results.
We are getting reports from some retailers that the customer page is failing to load. The issue seems to be caused by a third party maintenance outside our control. We will update shortly.
Resolved Minor Delay processing sales
We’re currently investigating an issue causing retailers to experience delays when processing sales and creating products within their account. Thanks for your patience, we’ll keep you informed with updates as they arise.
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Check the status of all your services in one place. No more going to each of the status pages and managing them individually.
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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
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Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.
One of your competitors is down? Maybe a good time to spread the word about your service.
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