Outage in vGRID Cloud Services

Issue with Hamilton vCenter Server

Resolved Minor
October 13, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have an issue with the Hamilton vCenter Virtual Appliance with services not starting. A "P1" support case has been logged with VMware to investigate and resolve this issue. While this is being worked on, access to the Hamilton Cloud Director portal has been suspended. Your VM's will continue to run normally and you will still be able to access them via SSH or RDP. However you will not be able to modify them or access via the Cloud Director console.
Components affected
vGRID Cloud Services vGRID Cloud Platform - Hamilton
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 10/13/2022 07:15AM

We have an issue with the Hamilton vCenter Virtual Appliance with services not starting. A "P1" support case has been logged with VMware to investigate and resolve this issue.
While this is being worked on, access to the Hamilton Cloud Director portal has been suspended. Your VM's will continue to run normally and you will still be able to access them via SSH or RDP. However you will not be able to modify them or access via the Cloud Director console.

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