Is vGRID Cloud Services Down?

vGRID Cloud Services Status is Up and Running

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vGRID Cloud Services Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
2
Incidents in the last 30 days
Reports in the last 12 hours
12
days since last incident

Resolved Minor vGRID Voice Services

We have been informed that Spark is currently experiencing network issues resulting to one-way audio from/to Spark. Investigation is underway to restore this service as soon as possible. Updates will be provided once available.

12 days ago

Resolved Minor vGRID Cloud Platform - Hamilton

We are currently experiencing an issue within our Hamilton Cloud Platform - Network and Storage. We are working to identify and resolve this issue as soon as we can. Updates will be provided accordingly.

16 days ago

Resolved Major vGRID Internet - Tauranga East

Our upstream provider has notified us of an outage occurring in the Tauranga East region. Please refer to the following URL for up-to-date information if you are experiencing loss of vGRID network services within this region. https://ultrafastfibre.statuspage.io/

3 months ago

Resolved Minor vGRID Cloud Platform Issue

We are currently experiencing an issue within our Hamilton Cloud Platform where new VM's cannot be deployed or resources changed on existing VM. We are working with our Vendor (VMware) to identify and resolve this issue as soon as we can. Should you have any urgent changes to your virtual server, please contact Support Desk for assistance.

3 months ago

Resolved Minor vGRID Voice Outage

There was a impact to services delivered from our Asterisk SBC between 5:47 pm and 6:22 pm, where PBX systems began dropping their registrations. Services where fully restored at 6:22 pm. Customer who have been fully migrated to our new AudioCodes SBC platform would have been unaffected by this outage.

4 months ago

vGRID Cloud Services Components Status

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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Keep track of scheduled maintenance

Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Set the notification level for each service

Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.

Integrate with your current workflows

Using Zapier or Webhooks, you can easily integrate notifications into your processes.

Receive a Weekly Digest

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Only receive notifications for specific components

Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.

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  2. Step 2 Select your services

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  3. Step 3 Set up notifications

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Frequently Asked Questions

Is vGRID Cloud Services down today?
vGRID Cloud Services seems to be up and running. We've updated the status 3 minutes ago.
I'm having issues with vGRID Cloud Services, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when vGRID Cloud Services is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when vGRID Cloud Services has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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