Outage in Viedoc
Release of 4.78 on EU Instance
Resolved Minor
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Outage Details
Components affected
Viedoc Main portal (clinic/admin/designer) Viedoc Subject portal (Me) Viedoc Application programming interface (API) Viedoc Background processes (import/export/revisions/alerts/archive/disposal)Latest Updates ( sorted recent to last )
The release of Viedoc 4.78 is now completed on the EU instance and users can again login and use Viedoc as normal. Login history of users is still being updated in the background and will be completed within a couple of hours. The only impact of this is that the user login history will not display all records until the update is complete.
The release of Viedoc 4.78 is underway on the EU instance. During this release, as previously communicated, the system will be down for a short period of time, and it will be impossible to log in or use the system. It is expected that the downtime will be less than 30 minutes. We will do everything we can to make this interruption as short as possible and will update you on the progress here.
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