Is Viedoc Down?
Viedoc status is a major outage
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Stats for Viedoc outages in the last 30 days
Number of Outages
1
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
0 days
Users reports for Viedoc in the last 12 hours
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Get access to historical data and Viedoc's lastest outages
Major · started about 7 hours ago
China Viedoc 4 Reports - Operational Disturbance
We are currently investigating an operational disturbance.
Minor · about 1 month ago · lasted 1 day
After release Viedoc 4.75, the GetMetaDataForKeySets method is not working, causing all imports made through the Viedoc Import Application to fail. Investigating is ongoing and a hotfix will be prepared as soon as possible.
Minor · about 2 months ago · lasted about 3 hours
Viedoc 4 - Operational Disturbance
We are currently investigating an operational disturbance causing the system to be slow.
Major · 2 months ago · lasted about 2 hours
Our upstream provider is experiencing network outages
Minor · 5 months ago · lasted about 2 months
pdf's generated with incorrect font in new Viedoc Me UI
pdf’s generated from the new Viedoc Me user interface are not generated with the correct font when Japanese language is used. Even if the correct kanji is displayed in the Viedoc Me interface, the pdf’s are generated with the incorrect kanji. This issue is not affecting Viedoc Clinic or the old Viedoc Me interface. This issue only affects the new interface of Viedoc Me. A fix for the problem is currently being prepared. Until the fix has been implemented, the old Viedoc Me interface can be used without experiencing this issue. The old interface can be enabled in the settings in Viedoc Admin.
Minor · 6 months ago · lasted about 1 hour
Viedoc 4 France - Operational Disturbance Document management
We are currently investigating an operational disturbance.
Minor · 6 months ago · lasted 19 minutes
Text messages occasionally not delivered for US phone numbers (+1 country code)
Text messages sent to US are occasionally failing due to an issue at our primary provider. When the service for the primary provider is failing, the secondary provider is called in to action. Most text messages are then being delivered as expected, but messages are occasionally failing with the secondary provider. The issue has been ongoing since 2022-11-29 at 18:00 CET. Troubleshooting is ongoing at the vendor side. There are no known interruptions in the service of text messages in other regions.
Minor · 6 months ago · lasted 9 days
Viedoc 4.73 - issue with invitations to existing users
An issue in user invitations is introduced with Viedoc 4.73. User invitations sent to users with existing accounts, must match the casing in the email address in the user’s account in order for the user to obtain the new access. As an example, an existing user has the email address firstname.lastname@viedoc.com. An invite is sent to this user with additional role(s), but using an email address with different character casing, e.g. Firstname.Lastname@viedoc.com. The user will receive an invitation email as expected, but when logging in, the new role will NOT be visible and the invitation will NOT be possible to accept. An invite is sent to this user with additional role(s), using an email address with the same character casing, i.e. firstname.lastname@viedoc.com. The user will receive an invitation email as expected and will obtain access as expected. A hot-fix is being prepared to address this issue. Until then, we recommend to copy the email address from the user settings and pas...
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- Is Viedoc down right now? What is Viedoc current status?
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