Is Volusion Down?

Volusion status is operational

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Latest Volusion Outages

Check the stats and details of the latest Volusion outages and issues

0 Outages in the last 7 days
3 Outages in the last 30 days
9 Days since last incident

Major Resolved · 8 days ago · lasted about 4 hours

Reports of site connectivity issues.

We are currently investigating reports of site's experiencing connectivity issues. We are investigating and will post updates here as soon as we have more information.

Major Resolved · 9 days ago · lasted about 22 hours

Reports of store's receiving an error on checkout page.

We are currently investigating reports of certain stores receiving an error message on the checkout page. We are currently investigating and will provide further updates as we have more information and work towards a resolution.

Maintenance Resolved · 28 days ago · lasted 3 days

500 error on some storefront pages

We are receiving reports of some store pages receiving a 500 error page. We are investigating and will report here as information becomes available.

Minor Resolved · about 1 month ago · lasted 1 day

Rackspace Email Issues

Rackspace is reporting that users may be unable to login into mail clients such as Outlook/MAC, some customers might have some folders inaccessible, and some might have webmail login issues. However, mail delivery is not impacted. Rackspace is actively working towards a full resolution. More updates will be provided on Rackspace status page: https://status.apps.rackspace.com/index/viewincidents?start=1667361600

Minor Resolved · about 1 month ago · lasted about 18 hours

We are getting reports that storefronts are down

At the moment we are still investigating this but will reach out here as soon as we have any updates.

Minor Resolved · about 2 months ago · lasted about 24 hours

Phone Order Processing Issues

We are receiving reports of the Phone Order page not allowing orders to be placed. We recommend enabling the setting under Settings > Config Variables > Require Cvv2 number. This should resolve most issues impacting the phone order page, but our team is working on a solution that will allow us to not require that setting. We will continue to update this page and when we have any further updates for this issue, we will provide them here.

Minor Resolved · about 2 months ago · lasted 1 day

Some Customers Cannot Capture Orders

"We are receiving reports of some merchants being unable to capture payments on orders that were placed in the last few days. Our team is investigating this and will provide further updates as we receive them."

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Frequently Asked Questions

Is Volusion down right now? What is Volusion current status?
Volusion seems to be up and running. We've updated the status 4 minutes ago.
Was Volusion down today?
Volusion is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Volusion, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Volusion outage? How can I monitor Volusion?
Why use IsDown instead of Volusion status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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Just contact us, and we'll add it ASAP.

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