Outage in Vonage

Pricing Notification Issue

Resolved Maintenance
June 13, 2022 - Started almost 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

We have found a service issue with our platform where customers who have had pricing updates since 24th May, were sent two different rate sheets i.e were sent a 24th May rate sheet subsequent to receiving more recent rate sheets. We are alerting customers in case they were impacted by the issue.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/13/2022 02:24PM

We have found a service issue with our platform where customers who have had pricing updates since 24th May, were sent two different rate sheets i.e were sent a 24th May rate sheet subsequent to receiving more recent rate sheets.

We are alerting customers in case they were impacted by the issue.

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