Outage in Vonage

USA SMS - Delivery receipt delays affecting messages sent using subset of short codes

Resolved Minor
April 24, 2024 - Started 10 days ago - Lasted about 3 hours
Official incident page

Need to monitor Vonage outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vonage, and never miss an outage again.
Start Free Trial

Outage Details

We are observing delivery receipt delays for messages sent via Subset of Short Codes. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/24/2024 08:09PM

This incident has been resolved.

MONITORING 10 days ago - at 04/24/2024 06:51PM

We are continuing to monitor for any further issues.

MONITORING 10 days ago - at 04/24/2024 06:51PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 04/24/2024 05:12PM

We are observing delivery receipt delays for messages sent via Subset of Short Codes.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

The easiest way to monitor Vonage and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime